Audio Samples Do Not Play

Hello

The audio samples for all artists and albums do not play on AllMusic.

I'm running Windows 10 Home. I've tried with and without headphones, as well as with and without a VPN. I've checked my audio settings and do not see anything muted or disabled.
My audio works with iTunes, other movies/music apps and programs as well as on the internet (YouTube etc.).
I'm open to suggestions as to where to look and how to troubleshoot.

Thank you
Andrew